Our Vision
Ezekiel 36:26 (NLT):
"And I will give you a new heart, and I will put a new spirit in you. I will take out your stony, stubborn heart and give you a tender, responsive heart."
We believe no heart is permanently hardened by pain. Rooted in Ezekiel 36:26, our vision is to cultivate a safe, sacred space where guarded and broken hearts find the freedom to soften, heal, and become whole—accompanying individuals out of self-defense and survival, and replacing the heavy burden of stone with a tender, living, and responsive heart.
Our Partnerships
We actively collaborate with like-minded ministries and organizations dedicated to providing trauma-informed, Christ-centered care and lasting heart restoration.
New Heart of Texas Ministries
Providing Christ-centered hope and healing for men and women impacted by traumatic experiences. Hearts wounded by abortion, sexual, physical, emotional, and spiritual abuse, as well as service-related post-traumatic stress, are transformed through a retreat-based ministry.
New Heart of Colorado Ministries
Providing intensive, retreat-based healing in the breathtaking landscapes of Colorado to guide individuals through rest, rejuvenation, and profound restoration.
Core Principles
1. Relational Safety Before Transformation
Softness cannot be forced; it can only flourish where safety is guaranteed. We honor the "heart of stone" as a survival mechanism built in response to pain, and we prioritize creating non-judgmental, secure environments where self-defense can naturally be laid down.
2. Grace-Fueled Stewardship (Donor-Led Partnership)
We believe healing should never be limited by financial barriers. Through the radical generosity of our donor community, we build a bridge between abundant resources and profound human need—ensuring that every person, regardless of their circumstances, has access to deep, restorative care.
3. Gentle, Long-Term Accompaniment
True heart restoration is a process, not a program. We walk alongside individuals at their own pace, moving away from quick fixes or forced compliance, and leaning instead into the patient, tender work of long-term healing and renewed responsiveness.
4. Wholeness over Behavior Modification
Following Ezekiel 36:26, our focus is not on simply correcting outward actions, but on nourishing inward renewal. We attend to the whole person—mind, spirit, and emotional heart—trusting that genuine spiritual and life transformation flows naturally from a restored center.
Faqs
Do you accept insurance?
Yes, with a dedicated focus on your privacy and autonomy. While we intentionally choose not to network with commercial insurance, we maintain specific options to keep care accessible while protecting your confidential records.
- TRICARE Authorized: We are proud to serve our military community as a TRICARE-authorized provider for Active Duty family members, retirees, and veterans. (Active Duty Service Members typically require a referral from their PCM).
- Private Pay & Confidentiality: We do not bill commercial insurance or Medicaid. Insurance billing requires sharing formal diagnoses, treatment histories, and personal details with third-party databases. For first responders and individuals healing from complex trauma, childhood physical or sexual abuse, intimate partner violence, rape, military sexual trauma (MST), human trafficking, PTSD, C-PTSD, or moral injury—keeping your mental health care completely off permanent medical files is often essential for your safety, privacy, and peace of mind.
- Out of Network: For commercial plans, we can provide a monthly "Superbill" for you to submit to your insurance company for potential out-of-network reimbursement. Please note: Submitting a Superbill requires assigning a formal mental health diagnosis that becomes part of your insurance history.
Is my therapy confidential?
Yes. Absolute confidentiality and discretion are core foundations of our practice. By structuring our practice to avoid commercial insurance billing, we ensure that your personal history, session notes, and treatment progress remain strictly between you and your therapist.
- Private Pay & Medical File Protection: Because we do not bill commercial insurance or Medicaid, we are not forced to submit formal diagnoses, treatment plans, or intimate personal details to third-party corporate databases. For first responders and survivors of complex trauma, childhood abuse, intimate partner violence, rape, military sexual trauma (MST), human trafficking, PTSD, C-PTSD, or moral injury—this privacy barrier prevents your care from impacting background checks, security clearances, or permanent health records.
- TRICARE & Confidential Scholarships: While we are a TRICARE-authorized provider for Active Duty family members, retirees, and veterans (with Active Duty typically requiring a PCM referral), we understand the extreme privacy needs of military personnel and first responders. To support care without compromising discretion, our initiative offers private, sensitive, and cost-free counseling scholarships directly to military members and veterans.
- Superbills & Your Choice: If you choose to seek out-of-network reimbursement from a commercial provider using a monthly Superbill, please be aware that insurance companies require a formal mental health diagnosis code to process the claim, which then enters your permanent insurance record. You retain complete control over whether or not to utilize this option.
- Legal & Ethical Limits: Like all licensed providers, our legal and ethical duty to hold your information confidential is absolute, with standard exceptions governed by state law (such as imminent threat of harm to yourself or others, or suspected abuse of a child or vulnerable adult).
How do you match me with the right therapist?
Your choice, safety, and comfort always come first. We believe effective therapy relies heavily on a strong, trusting connection with your provider, which is why we prioritize both clinical alignment and personal fit.
- Request a Clinician: If you have explored our team bios and resonate with a specific counselor, you can request them directly. We respect your autonomy and will do everything possible to match you with your preferred provider based on their current availability.
- Collaborative Matching: If you aren't sure who to choose, we don't just assign you to the next open slot. We carefully evaluate "Clinical Fit"—ensuring your therapist has specialized expertise in areas like complex trauma, C-PTSD, Play Therapy, or moral injury—alongside "Personality Fit" so you feel truly supported from day one.
- Specialized Trauma & Discretion-Focused Care: For first responders, veterans, active duty members, and survivors of complex trauma, we match you with clinicians who deeply understand the unique nuances, privacy considerations, and clinical modalities required for high-stakes, sensitive healing.
Do you offer Telehealth or In-Person sessions?
Yes, we offer both in-person and secure telehealth sessions. We tailor our meeting formats to best suit your clinical needs, comfort level, and personal privacy preferences.
- In-Person Therapy: Recommended for adults, first responders, and individuals who benefit from a dedicated, physical "safe space" outside of their home or work environment. Our office provides a comfortable, highly confidential setting located in Arvada.
- Telehealth (Online Therapy): We offer encrypted, HIPAA-compliant video sessions for busy professionals, parents with tight schedules, or clients living throughout Colorado. Telehealth allows you to receive high-quality, discreet care from the safety and comfort of your own private space.
- Flexible Approach: Depending on your treatment goals and schedule, you and your therapist can discuss whether in-person, remote, or a hybrid combination offers the best fit for your healing journey.