Restoring Hope. Softening Hearts.

Yes. Absolute confidentiality and discretion are core foundations of our practice. By structuring our practice to avoid commercial insurance billing, we ensure that your personal history, session notes, and treatment progress remain strictly between you and your therapist.

• Private Pay & Medical File Protection: Because we do not bill commercial insurance or Medicaid, we are not forced to submit formal diagnoses, treatment plans, or intimate personal details to third-party corporate databases. For first responders and survivors of complex trauma, childhood abuse, intimate partner violence, rape, military sexual trauma (MST), human trafficking, PTSD, C-PTSD, or moral injury—this privacy barrier prevents your care from impacting background checks, security clearances, or permanent health records.
• Confidential Scholarships: We understand the extreme privacy needs of military personnel and first responders. To support care without compromising discretion, our initiative offers private, sensitive, and cost-free counseling scholarships directly to military members and veterans.
• Superbills & Your Choice: If you choose to seek out-of-network reimbursement from a commercial provider using a monthly Superbill, please be aware that insurance companies require a formal mental health diagnosis code to process the claim, which then enters your permanent insurance record. You retain complete control over whether or not to utilize this option.
• Legal & Ethical Limits: Like all licensed providers, our legal and ethical duty to hold your information confidential is absolute, with standard exceptions governed by state law (such as imminent threat of harm to yourself or others, or suspected abuse of a child or vulnerable adult).

Your choice, safety, and comfort always come first. We believe effective therapy relies heavily on a strong, trusting connection with your provider, which is why we prioritize both clinical alignment and personal fit.

• Request a Clinician: If you have explored our team bios and resonate with a specific counselor, you can request them directly. We respect your autonomy and will do everything possible to match you with your preferred provider based on their current availability.
• Collaborative Matching: If you aren't sure who to choose, we don't just assign you to the next open slot. We carefully evaluate "Clinical Fit"—ensuring your therapist has specialized expertise in areas like complex trauma, C-PTSD, Play Therapy, or moral injury—alongside "Personality Fit" so you feel truly supported from day one.
• Specialized Trauma & Discretion-Focused Care: For first responders, veterans, active duty members, and survivors of complex trauma, we match you with clinicians who deeply understand the unique nuances, privacy considerations, and clinical modalities required for high-stakes, sensitive healing.

Yes, we offer both in-person and secure telehealth sessions. We tailor our meeting formats to best suit your clinical needs, comfort level, and personal privacy preferences.

• In-Person Therapy: Recommended for adults, first responders, and individuals who benefit from a dedicated, physical "safe space" outside of their home or work environment. Our office provides a comfortable, highly confidential setting located in Arvada.
• Telehealth (Online Therapy): We offer encrypted, HIPAA-compliant video sessions for busy professionals, parents with tight schedules, or clients living throughout Colorado. Telehealth allows you to receive high-quality, discreet care from the safety and comfort of your own private space.
• Flexible Approach: Depending on your treatment goals and schedule, you and your therapist can discuss whether in-person, remote, or a hybrid combination offers the best fit for your healing journey.

 If you elect to request a monthly Superbill for commercial insurance reimbursement, insurance companies mandate a formal DSM-5 diagnosis code (such as PTSD or Anxiety) to establish "medical necessity." While we provide these codes when legally required, we reject the pathologizing view that trauma responses are a personal "dysfunction." Through our trauma-informed framework, we shift the question from "What is wrong with you?" to "What happened to you?"—honoring your symptoms as protective survival adaptations rather than disorders.